Customer Reviews

Over the years we have received tons of comments from hundreds of satisfied customers. Here's what some of them had to say!


rating rating rating rating rating
The purchase of the memory foam mattress was well worth it!
Caroline (Boston, MA)
When I moved into my new apartment, I traded my old mattress for a new Memory Foam mattress and foundation. I know that getting a new mattress is always a stressful experience, but I was pleasantly suprised to find that ordering from Value Mattress has been a great experience from start to finish. The website was easy to navigate, and I was able to speak with a live salesperson when some questions arose. Moreover, I ordered my new purchase a mere forty-eight hours before it arrived. I was amazed that the company was able to ship both the foundation and the mattress in two small boxes. The foundation came with three-step instructions, and the foundation was surprisingly easy to build. The best part was opening the roll-packed memory foam mattress. When it was released from the package, the mattress came back to full-size within minutes. The mattress was ready to be slept on a mere thirty minutes after I opened the boxes. The whole set-up process was easy and convenient, and I can't imagine having to stress over getting a new mattress again. Furthermore, I have been extremely happy with the high quality of sleep I now get with this mattress. The mattress not only looks very luxurious with its quilted fabric, but the memory foam also molds perfectly with my body, providing the ultimate comfort. Most importantly, I no longer have to be worried about hyper-sensitivity to potential allergens affecting my quality of rest. I really like the natural properties of the bamboo fabric and there is absolutely no odor. I can finally relax and I no longer have any more sleepless nights. Now there is no more tossing and turning! It's just the right thing to come home to after a stressful day at work.
rating rating rating rating rating
Can it get any better than this?
Dora (Miami)
My friends told me about your mattresses but I couldn't really believe there were better memory foam companies out there. After reading up on your products on the website and talking to a very helpful customer representative I decided it was worth a try especially since your risk free trial really is risk free. Today I love it. It breathes, feels good on my skin and good on the environment.
rating rating rating rating rating
Thank you!!
Xiu(Boston)
As if your memory foam mattress in itself wasn't superb enough, your soft Luxury Stretch-Knit cover is really comfortable too. I just washed mine for the third time and it is still as strong and stretchable as when I first bought my mattress.
rating rating rating rating rating
Thank you!
The Henderson Family(New York)
We have invested in a memory foam mattress with a Luxury Stretch-Knit cover for everyone, and now even our youngest sleep through the night.
rating rating rating rating rating
Thank you, Value Mattress.
A Happy Customer(West Coast)
Thank you for excellent customer service. Your representative help me narrow down my choices and ultimately also assisted me in buying my 9" Pearl mattress with a Luxury Stretch-Knit cover. I could ask as many questions as I wanted and she never once made me feel rushed. Without such great support I may have been too skeptical about buying online. Now I instead enjoy a marvelous quality mattress.
rating rating rating rating rating
Thank you for helping me improve my life.
Beth(Virginia)
I just retired and decided I deserved a great mattress. When I started looking around I felt overwhelmed by all the options, until I reached your website – it was very easy to navigate. And when I felt I was ready to ask some questions I just made one phone call and was soon chatting away with someone who had all the answers. My mattress with the Luxury Stretch-Knit cover arrived and since then I have never slept better.
rating rating rating rating rating
Well done!
Christina and Rusty(Florida)
We live in Florida, where a warmer season really means hot and humid weather. Our best regards and most sincere gratitude to the kind Value Mattress customer service representative who introduced us to the Coolmax® cover – it has worked wonders for our sleep. Before both my husband and I would toss and turn on our memory foam bed as soon as summer and the hot weather arrived. These days it can reach record tropical temperatures outside, but we still stay cool and comfortable in our bed.
rating rating rating rating rating
Thank you!!
Dexter(Lincoln, RI)
I bought a mattress from you recently and am very happy with it, but the greatest surprise of all is the Coolmax® mattress cover that I got with it. I have actually had memory foam mattresses before and always thought the humidity and heat they generate was a small prize to pay for sleeping comfortably. Imagine my surprise when I realize now I don't need to make any compromises at all!
rating rating rating rating rating
Very Nice Product
Sarah(Vermont)
My husband is going environmentally friendly with everything in our house. Imagine his surprise when I bought us your bamboo mattress before he had even gotten to re-doing the bedroom
rating rating rating rating rating
Coolmax® is the best!!
Rita(California)
My mother in law always complains about visiting us in the summertime, she thinks it's too hot and our guestroom not air-conditioned enough. A few months ago I begged my husband to do something about it and he secretly researched and ordered a Value Mattress with Coolmax® cover for our guestroom. My mother in law was just here, and not a negative word came out of her mouth about it being too hot in the guestroom. She even mentioned something about sleeping well. Now we're ordering a Value Mattress with Coolmax® for ourselves too.
rating rating rating rating rating
Easy to wash!!!
Petra(New York)
Who would have thought there was hope even for a clean freak that wants a comfy foam mattress? I recently washed my Coolmax® cover for the first time and it looks and feels all new – soft and cool to the touch. Now all you need to implement are more color choices.
rating rating rating rating rating
I am relaxing here and smiling.
Takeshi (Chicago)
Why didn't anybody tell me there were bamboo mattresses before? I just slept my first night in my 11" Emerald Bamboo Mattress and I think I'll spend the rest of the day in bed too. Hey, maybe even the rest of the week. Soft, smooth and yet feels very strong and durable.
rating rating rating rating rating
Very Happy!
Dan(Phoenix)
I used to be faithful to another memory foam brand. After trying your bamboo mattress I will never go back.
rating rating rating rating rating
Thank you!
Morgan (who knows about all things g-r-e-e-n)(North Carolina)
Thank you Value Mattress for carrying a bamboo range of products. More companies should follow your example and our planet would be better off for sure. Because bamboo is a naturally occurring plant that grows at rapid rates, it is an excellent and environmentally kind material. Bless you.
rating rating rating rating rating
Thank you, Value Mattress.
Sound Asleep(Savannah, GA)
While I have to admit that it was a little bit nerve wracking to order a new bed over the internet, owning a quilted bamboo mattress has made it all worth the anxious wait before it arrives. This mattress has by far exceeded all our expectations when it comes to comfort and overall look and feel. I love how it feels like it will last forever and my wife adores how her sensitive skin gets a restful night's sleep every night.
rating rating rating rating rating
We love our Bamboo Value Mattress!
Dina and Simon(Lincoln, RI)
Luxuriously soft. Durable. Breathable and cool. Impressive in every way.
rating rating rating rating rating
Best Bed Ever
Jon(Washington, DC)
Just want to thank you for making it possible for us to maintain a certain earth-friendly standard in our house even when selecting the best possible bed on the market.
rating rating rating rating rating
Awesome!!
Christian(Massachusetts)
Shame on you Value Mattress for selling products that make it so hard for my wife to get out of bed in the mornings. If your quilted bamboo mattress had not been the most comfortable piece of furniture in our house, she may still have been making me my breakfast – now instead I make it for her, in bed. And she brags to all her friends about this too.
rating rating rating rating rating
This Is Heaven
Rosa and Hernandez(Orlando)
We never dreamt it was possible to sleep this well. –
rating rating rating rating rating
Dear Value Mattress,
Gilda(New York)
I want to thank you for providing a mattress that allows us environmentally conscious material-snobs to sleep well at night. I have told everyone I know to take you up on your trial offer.
rating rating rating rating rating
This is absolutely fantastic.
Hank (Rhode Island)
You hear people telling you that products that are organic or good for the environment always come with some caveat. Your quilted bamboo mattress is really the perfect example of how untrue that is. It's so soft, plush and super-luxurious. We have never loved our bedroom more than now.

INFORMATION CENTER:

Questions? Please contact one of our sleep specialists at
877-VALUE-06 (825.8306) or chat live.